Shipping Policy

Once you place an order, an automated confirmation email will be sent to you. This email is to confirm that we have acknowledged your order which will be placed in queue for the payment to be processed. Your order will then be sent to our shipment office for preparation. If the product is in stock, orders will typically be shipped within three business days, taking approximately 2-7 business to arrive depending on the carrier and destination. 


Local Delivery

Please contact us at or call 604.284.5336 for a quotation to arrange for delivery within Lower Mainland, British Columbia.

Chairs do not come assembled. A 5% fee will be applicable for assembling. 


Shipping Method And Cost

At checkout, you will be prompted to choose a shipping method. Shipping costs are based on the shipping method of choice, location and the value of the total order. Your total shipping charges will automatically compute during checkout prior to the completion of your order.

Please check your parcel for damages, if any, upon receipt. To be certain there are no damages, you may open your parcel while the delivery driver is still on location. If you see any damages it would be ideal to take a picture of the damaged box and item, and to report it on the BOL (Bill of Lading) or to reject the shipment altogether depending on the damage. Contact us immediately if this issue arises. Wire Home is not responsible for any damages if the above actions are not taken.  


UPS will only cover $100 worth of the products. If you would like to purchase additional insurance please let us know.


Return Shipping

For any reason if you want to make a return after the merchandise has been shipped, you must contact us within 7 days the shipment has arrived. Wire Home will not be responsible for any damages or costs due to shipping and shipping delays. Shipping fees and duty taxes will be at your own cost.  If the item that was sent to you had damages and we no longer have a replacement for the item we will cover the shipping charges. 

Please email us for an accurate quote on the shipping fee.


Shipping Within Canada

Alberta – 2-3 business days
Winnipeg – 4-5 business days
Toronto/Montreal – 5-6 business days
Halifax/Newfoundland – 6-7 business days

*All of the above are approximate shipping delivery estimates, if you have not received your package by the estimated date please contact us at with your order number.