Shipping

Item Availability

Once you place an order, an automated confirmation email would be sent to you. This email is to confirm that we have acknowledged your order and it will be placed in queue for the payment to be processed. Your order will then get sent to our shipment office for preparation. Order usually gets shipped on the following day and it usually takes about 2-7 business days to arrive, depending on your choice of carrier and the destination.

Local Delivery

Please email (furniture@wirehome.ca) us or call (604.284.5336) for quotation or to arrange for Local Delivery within Lower Mainland, British Columbia.

All chairs are not assemble. 5% fee will be added for assembling.

Shipping Method And Cost

At checkout, you will be prompted to choose a shipping method. Shipping costs are based on the shipping method of choice, location and the value of the total order. Your total shipping charges will automatically compute during checkout prior to the completion of your order.

Free shipping for the following purchases:

Bourgie Lamp
Eames Side / Arm Chair – 2 or more of the same style
Eames Rocker – 2 or more
Tree Chair – 4 or more
Manhattan Stools – 4 or more

All other chairs will be $30 and up. Accessories $7 and up.
*Free shipping within CANADA only and it cannot be combined with any other promotions or sale other than what is stated on the website.
*Free shipping does not apply to any designer accounts

Please note that for any reason you would like a refund, shipping will be at customers cost. Refund will be based on the paid amount less the original shipping fee that Wire Home paid for to have your items shipped.

Please email us for accurate quote on the shipping fee.

Insurance

UPS will only covers $100 worth of the products. If you would like to purchase extra insurance please let us know.

Return Shipping

For any reason if you want to return after the merchandise was shipped, you must contact us within 20 days of purchase. Shipping or any duty taxes will be at your own cost for local, Canada and US.

Shipping Within Canada

Alberta – 2 business days
Winnipeg – 4 business days
Toronto/Montreal – 5 business days
Halifax/Newfoundland – 6 business days

*If you have not received your package by the estimated date please contact us at furniture@wirehome.ca with your order number.