Return Policy

  • Returns must be made withing 14 days of purchase
  • Full refund within 14 days, less shipping cost if applicable
  • Receipt is needed for any returns
  • Merchandise must be in the same condition as when it was purchased
  • Items returned with damages can only be issued a partial refund of 30-60% depending on the situation
  • SALE and DISPLAY items are FINAL sale and can not be refunded or exchanged
  • Exchange can be made within 14 days of purchase, customer will be responsible for the shipping fee or any other duty taxes (US) for sending back and for the new items they wish to exchange to.
  • Pre Order Items: For any reason, deposit can only be refunded when the product has arrived at Wire Home or if the estimated time frame has not been met.
  • For any custom orders, there would be a restocking fee for the items that were purchased